What is your Custom Order Process?

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What is your Damage Policy?

We take great care in packaging each order, but on rare occasions items may be damaged during transit.

If your order arrives damaged, please contact us within 72 hours of delivery and keep both the item and its original packaging. We cannot file a claim with the carrier if damages are reported after this timeframe, and in that case we’re unable to take responsibility.

Once notified, we will submit a claim with the shipping carrier. In some cases, the carrier may require your assistance by arranging a pickup (UPS) or requesting you to bring the package to your local USPS office for inspection. As soon as the claim process is complete, we will send a replacement right away.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.